Frequently Asked Questions
ba994 FAQ Center
From deposits and withdrawals to live casino and device issues — simple answers to all your questions in one place.
Welcome to ba994. On this page we have answered the questions most frequently asked by Bangladeshi players. The rules for depositing and withdrawing money, the types of live dealer games, how to play on mobile, and solutions to technical problems — everything is discussed in detail below. If you can't find the answer to your question, contact our support team directly.
Withdrawals
The minimum withdrawal amount at ba994 is ৳1,000. Requests below this amount cannot be processed. However, you can withdraw any amount of ৳1,000 or more, and if your account has sufficient balance, you can make multiple withdrawals. The same rules generally apply for larger amounts.
Yes, for security purposes at ba994, you must use a bKash, Nagad, Rocket, or Upay account registered in your own name when making a withdrawal. Withdrawals to wallets registered under a third party's name are not permitted. For bank transfers, the account name must also match. This ensures the safety of your funds.
Absolutely. Withdrawal services at ba994 are available 24 hours a day, 7 days a week. Whether it's the middle of the night or Eid day — you can request a withdrawal at any time. Typically, funds arrive in your wallet within 5 to 30 minutes of the request. Processing is not delayed on holidays either.
Withdrawals are usually completed within 5–30 minutes. If it has been pending longer than that, first refresh your wallet app. If the issue persists, contact ba994 live chat or email [email protected]. Having your withdrawal reference number on hand will help resolve the issue faster.
To withdraw bonus winnings, you must meet the wagering requirement. For example, for a ৳2,000 bonus the wagering required is 2,000 × 10 = ৳20,000 in bets. Note that wagering applies only to the bonus amount, not the deposit. Once the requirement is met, you can withdraw your winnings just like a regular withdrawal.
Live Casino
ba994's live casino tables are designed with different types of players in mind. There are low-bet tables as well as high-limit tables for experienced players. Once you enter a specific game lobby, the betting limits for each table are displayed on screen, making it easy to choose the right table for your budget.
In a live dealer game, a real dealer manages the game from a studio via a live video stream. You can watch the dealer live on your device screen and participate by clicking the betting options. Results are revealed in real time. Tables from leading providers such as Evolution Gaming and Ezugi are available at ba994.
Baccarat is quite easy even for beginners. There are essentially three bets — Player, Banker, and Tie. Card values are added up, and whoever is closest to 9 wins. The dealer deals all cards, and whether a third card is drawn is determined automatically according to the rules. The live table dealer at ba994 guides you along, so getting started is not difficult at all.
In Roulette, a ball is released onto a spinning wheel and the number where the ball lands is the result. You can bet on a specific number, a color (red/black), odd/even, or groups of numbers. Winning on a single number pays more but the odds are lower. Betting on red or black gives you roughly a 50/50 chance of winning. The betting options on ba994's live tables are easy to understand.
Yes, both Teen Patti and Andar Bahar are available in ba994's live casino. In Teen Patti, each player receives three cards and the player with the best card combination wins. Andar Bahar is even simpler — a single card is shown and you choose whether a card of the same value will appear on the Andar (left) side or the Bahar (right) side first.
Device & Technical Issues
If your connection is interrupted during a game, ba994's server saves the result of the round completed up to that point. Once your internet is restored, log back in — your balance and game history will be intact. If any round in a slot or table game was left incomplete, it will be visible in the lobby. If the problem persists, contact support.
ba994 works equally well on Android smartphones and tablets, iPhone and iPad (iOS), and Windows or Mac computers. There is no need to download a special app — you can open ba994.lat directly in any modern browser (Chrome, Firefox, Safari) and play. Keeping your device's software up to date gives you the best experience.
Yes, all games at ba994 are optimized for mobile browsers. Slots, live casino, fishing games, and sports betting can all be played easily on a phone screen. Using Chrome or Safari gives the best performance. Keep your phone's browser updated to the latest version.
On Android Chrome: tap the three-dot menu on the right → Settings → Privacy and security → Clear browsing data → check Cached images and files → Clear data. On iPhone Safari: Settings → Safari → Clear History and Website Data. On a computer, press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac). After clearing the cache, reopen the site.
On Android Chrome: open ba994.lat → three-dot menu → "Add to Home screen" → give it a name → tap Add. On iPhone Safari: open the site → tap the Share icon at the bottom → select "Add to Home Screen" → tap Add. You can then launch ba994 directly from your home screen just like an app.
Deposits
The minimum deposit amount at ba994 is ৳300, and this applies to all payment methods — whether bKash, Nagad, Rocket, Upay, or bank transfer. You can start playing with just ৳300, though depositing more is advantageous to get the most out of the welcome bonus.
After logging in to ba994, go to the Cashier or Deposit section and select bKash. Send Money from bKash to the number shown on screen, copy the transaction ID, paste it into the designated field on the site, and confirm. Your ba994 account balance is usually updated within a few minutes.
Sometimes deposit confirmation can be slightly delayed due to network congestion. First wait a few minutes and refresh the page. If the transaction ID was submitted correctly, it should be resolved quickly. If it takes more than 15 minutes, contact ba994 live chat or [email protected] with your transaction ID.
All of Bangladesh's most popular payment methods are accepted at ba994. You can deposit easily via bKash, Nagad, Rocket, and Upay mobile wallets. Bank transfer is also available — from major banks such as Dutch-Bangla, BRAC, or Islami Bank. The minimum deposit is ৳300 for all methods.
Yes! ba994 offers a 200% welcome bonus on your first deposit, up to ৳15,000. For example, depositing ৳1,000 earns you a ৳2,000 bonus, giving you a total balance of ৳3,000. The wagering requirement is 10x (on the bonus amount only). Make sure to confirm the applicable option when making your deposit to claim the bonus.
Have more questions?
Our support team is available 24 hours a day, 7 days a week. Whether in Bengali or English, we are ready to help with any issue.
Log in to ba994